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What our customers think of our service

@traveller-name@
- @traveller-country@
on @feedback-date@
could not have been more helpful; Prompt and efficient service from Inno Took on board my requirements for accommodation and found me the perfect match!

@traveller-name@
- @traveller-country@
on @feedback-date@
Great staff, very helpful

@traveller-name@
- @traveller-country@
on @feedback-date@
Friendly,helpful & efficient

@traveller-name@
- @traveller-country@
on @feedback-date@
Travel directions very out of date and inaccurate - have emailed updated directions

@traveller-name@
- @traveller-country@
on @feedback-date@
Overall srevice was good.

@traveller-name@
- @traveller-country@
on @feedback-date@
Responsible Safaris were helpful and flexible in meeting our needs.

@traveller-name@
- @traveller-country@
on @feedback-date@
We did not use website much but dealt directly with staff in Responsible Safari Company as we were staying nearby. They were professional, friendly and efficient.

@traveller-name@
- @traveller-country@
on @feedback-date@
The booking was efficient and good advice given. Only disappointment was that we had requested Father's room at Huntingdon House (as my friend and I had stayed there 15 years ago) but when we arrived there appeared to be no record of this request.

@traveller-name@
- @traveller-country@
on @feedback-date@
We had to change our booking and found the assistance and service to be excellent.

@traveller-name@
- @traveller-country@
on @feedback-date@
I was really impressed with the personal and rapid response to all emails when I was arranging my visit.

@traveller-name@
- @traveller-country@
on @feedback-date@
Friendly. Quick to arrange the travel.

@traveller-name@
- @traveller-country@
on @feedback-date@
Caro put together an excellent itenary for us on the basis of our rather sketchy ideas. She sensed shat we liked and all her suggestions were right for us.

@traveller-name@
- @traveller-country@
on @feedback-date@
Helpful, friendly and efficient.

@traveller-name@
- @traveller-country@
on @feedback-date@
excellent service with !!! keep it up

@traveller-name@
- @traveller-country@
on @feedback-date@
Service was effectient, effective, attentive and individual.

@traveller-name@
- @traveller-country@
on @feedback-date@
Great site, great service - Jen

@traveller-name@
- @traveller-country@
on @feedback-date@
Very efficient and helpful. No query was too much. Very knowledgeable and sharing of tips for border and getting to the destination were very helpful.

@traveller-name@
- @traveller-country@
on @feedback-date@
Chimwemwe did a fantastic job in efficiently organising my travel and accommodation. The others in the office made me most welcome when I called in - Many thanks.
The pickups to and from Nanchengwa Lodge worked well. The driver was on time, drove well, was knowledgeable and caring. I was impressed when he called in at the Lodge to see if I needed anything.
However, it would have helped if I had been given further information about the destination and activities. At the Lake I was hoping to do a birdwatching walk with a guide and also to learn about the variety of Cichlids. The Nanchengwa provided neither.
However, next time in Malawi, I shall use you again.

@traveller-name@
- @traveller-country@
on @feedback-date@
Always super fast and super helpful

@traveller-name@
- @traveller-country@
on @feedback-date@
Website was useful and easy to navigate. Agent was helpful with providing options and carrying out the booking.


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